Send Your Laptop to Service Center
For your ultimate convenience, ASUS offers
3 hassle-free ways
you can send your laptop for
service.
Option 1
Over 300 FREE Parcelhub
Drop-off Points Nationwide
Drop-off Points Nationwide
Request Online
Generate your
Consignment Note
Number
Consignment Note
Number
Drop It Off
Drop off your laptop at
your nearest
Parcelhub
drop-off point
your nearest
Parcelhub
drop-off point
Pickup
Once you receive a text from Parcelhub, your
repaired laptop is ready for collection
repaired laptop is ready for collection
Option 2
Free Pick-up & Return
Request Online
Submit an online request
Receive Confirmation
Upon receiving your confirmation
email,
kindly proceed to print your
attached
Delivery Docket Form
email,
kindly proceed to print your
attached
Delivery Docket Form
Pickup
Pack up your laptop and paste
your Delivery
Docket Form on
the box. Our courier service
will
pick up your laptop soon
your Delivery
Docket Form on
the box. Our courier service
will
pick up your laptop soon
Option 3
Walk-in Service Center
Find Nearest Service Center
Select “Laptop” under Product
Category drop-down menu & type
in your current location
Category drop-down menu & type
in your current location
Walk-in
Bring your ASUS laptop to
the
nearest Service Center
on the map
the
nearest Service Center
on the map
Get Support
Toll-free Hotline:
1300-88-3495
1300-88-3495
Operation hour:
Monday to Friday | 9.00am to 6.00pm
(Excluding National Holiday and Federal Territory Public Holiday)
Monday to Friday | 9.00am to 6.00pm
(Excluding National Holiday and Federal Territory Public Holiday)
Become an ASUS
Member Today!
Register at our website and ASUS members can enjoy all these perks:
Latest News
Updates
Updates
Warranty
Management
Management
Driver & Software
Download
Download
Tech Support &
Repair Status
Repair Status