ASUS International Warranty

Notice

• International Warranty coverage country/region list.​

Area	Country/Region
Asia	Australia, Bangladesh, Cambodia, China, Fiji, Hong Kong, India, Indonesia, Japan, South Korea, Macau, Malaysia, Myanmar, New Zealand, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Türkiye, Vietnam, Nepal, Laos
Europe	Albania, Armenia, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Republic of Montenegro, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkmenistan, United Kingdom, Uzbekistan
Middle East & Africa	Bahrain, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Türkiye, Republic of South Africa, United Arab Emirates, Kenya, Mauritius, Nigeria
America	USA, Canada

• If any questions, please visit the ASUS support site ​https://www.asus.com/wa/support/ ASUS Reserves the right to approve, change, modify, or cancel the content of the service
• The international warranty coverage means that any product malfunctions occurring under nor-mal usage during the warranty period are covered. The service does not include a complete re-placement of the device. Please refer to the warranty document for exclusions.
• Accessories included with the product (e.g., computer bags or other accessory products) are not covered by the international warranty, except for certain original accessories with a declared warranty.
• The international warranty service may vary by region and will be based on the services provided in that area. In certain situations, additional fees may apply. If you have any questions, it is recommended to contact the local service center first.

ASUS International Warranty Terms & Conditions

ASUS does not warrant uninterrupted or error-free operation of this Product.
The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. It applies to firmware issues but not to any other software issues or customer induced damages or circumstances such as but not limited to:

• Damage caused to this Product(s) by you or any non-authorized third party, and the damage caused accordingly will not be covered by this Warranty, including but not limited to improper installation of HDD, SSD and/or RAM.
• For those installed or modified with any other non-original software or hardware (such as HDD, SSD or RAM), ASUS will only test/repair under the original software/hardware configuration. ASUS does not warrant the issue caused by non-original software or hardware. This Warranty will not cover the damage caused accordingly, including but not limited to improper installation.
• The serial number of the Product, components or accessories has been altered, cancelled or removed;
• Obsolescence;
• Damage (accidental or otherwise) to the Product that does not impact the Product’s operation and functions, such as without limitation to rust, change in color, texture or finish, wear and tear, and gradual deterioration;
• Damage to the Product caused by war, terrorism, fire, accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, and use under abnormal conditions;
• Damage to the Product caused by improper installation, improper connection or malfunction of a peripheral device such as printer, optical drive, network card, or USB device, etc.;
• Damage to the Product caused by an external electrical fault or any accident;
• Damage to the Product resulting from use outside of the operation, storage parameters, or environment detailed in the User’s Manual;
• Damage to the Product caused by third party software or virus(es); or there is software loss or data loss that may occur during repair or replacement;
• Unusability due to forgotten or lost security passwords;
• Unusability of or damage to the Product caused by contamination with hazardous substances, diseases, vermin, or radiation;
• Fraud, theft, unexplained disappearance, or damages/detrimental circumstances caused by a willful act of the customer;
• Unusability or damage to the Product caused by installing and using the Unlock Device App, which is a utility that will unlock your Product's boot loader but will render the Warranty null and void;
• Damage to the Product arising from cryptocurrency mining or related activities unless the model is especially designed for mining