[Motherboard]TPM FAQ (Bitlocker Encryption & Decryption)
Catalogue:
How to judge whether the motherboard supports TPM
How to enable/disable TPM in BIOS
How to turn BitLocker encryption on/off in the system
Troubleshooting: TPM is not recognized
Trusted Platform Module (TPM), which enables a computer to use advanced security features,such as disk drive encryption.A computer that supports TPM can create an encryption key that is decrypted by the Trusted Platform Module (TPM)
How to judge whether the motherboard supports TPM
1. Please refer to the following link to check whether your motherboard model supports TPM(windows 11).
ASUS Motherboards Ready for Windows 11
If you are not sure about your motherboard model, you can find out how to query the motherboard model through the following link.
[Motherboard] How to check the model name? | Official Support | ASUS Global
2. How to confirm whether TPM is supported through the system
You can query whether your system supports TPM2.0 through the following steps:
Step 1. Click Windows+R, the system will pop up the execution screen, enter tpm.msc in the open field, and press OK.
Step 2. The system will pop up the TPM management page, through which you can know the TPM version.
Step 3. If your system pops up the following information, please enable TPM in the BIOS.
How to enable/disable TPM in BIOS
You can refer to the FAQ:[Motherboard] Which ASUS model supports Windows 11 and how to setup TPM 2.0 in BIOS? | Official Support | ASUS Global
How to turn BitLocker encryption on/off in the system
You can refer to the FAQ:[Windows 11/10] Device encryption & Standard BitLocker encryption | Official Support | ASUS Global
Troubleshooting: TPM is not recognized
1. Please refer to FAQ: How to judge whether the motherboard supports TPM and confirm whether the motherboard supports TPM
2. Please download and update the motherboard BIOS to the latest on the ASUS official website. For how to update the BIOS, please refer to FAQ:[Motherboard] How to update BIOS of the motherboard ? | Official Support | ASUS Global
3.Please refer to FAQ:How to enable/disable TPM in BIOS and confirm whether TPM is enabled in the BIOS
4.Please refer to FAQ:How to confirm whether TPM is supported through the systemand confirm whether TPM status is "Ready"
5. Manually clear the TPM
6. Right-click the windows Start icon in the lower left corner of the system, and select Device Manager to check whether the TPM works properly
