ASUS Extended Care (AEC) lets you continue to get the most out of your ASUS products after your standard warranty with complimentary technical support expires. With AEC, receive real-time, over-the-phone or remote desktop support from ASUS via trusted third-party product experts - 365 days of the year.
Most ASUS products purchased within the United States and Canada include a standard 1 to 2 years of warranty, including complimentary technical support from ASUS.
Even after the warranty period ends, ASUS offers comprehensive, out-of-warranty self-service options, including:
With flexible plans to fit your needs, ASUS Extended Care expands your out-of-warranty technical support with additional features, including:
| ASUS Out-of-Warranty Support Options | ||
|---|---|---|
| Technical Support Features | Self-Service |  |
| MyASUS App System Diagnosis | ||
| ASUS Product Support FAQ/Articles | ||
| ASUS Online Service Desk | ||
| Dedicated Over-the-phone Support (365 days/year) | ||
| Secured Remote Desktop Support (365 days/year) | ||
| Flexible Support Plans for Any ASUS Device | ||
| Up to Unlimited Consultations per Year | ||
| CHOOSE AN ASUS EXTENDED CARE PLAN THAT FITS YOUR NEEDS ASUS Extended Care comes in many configurations to meet the needs of any situation: | |||
|---|---|---|---|
| Setup | Simple Fix | Complex Fix | Total Care(Annual Plan) |
Single Consultation
| Single Consultation
| Single Consultation
| Unlimited Consultations
|
| (Per Consultation) | (Per Consultation) | (Per Consultation) | (A Year) |
To be eligible for ASUS Extended Care, your ASUS device must be sold and purchased within the United States or Canada.
AEC Terms and Conditions
AEC Privacy Notice
ASUS Privacy Policy
Starting October 21st, 2021, ASUS Extended Care will receive important updates and program changes. At this time, we are unable to register new members to our AEC program.
Sign up today and be first to get notified when we reopen registration for ASUS Extended Care!
To learn more about how ASUS protects your privacy and responsibly handles your data, review our Privacy Policy.