ASUS Premium Care
Warranty Extension and Accidental Damage Protection
Buy APC Instructions to Activate APCWarranty Extension and Accidental Damage Protection
Buy APC Instructions to Activate APC
Protect your investment with ASUS Premium Care (APC) warranty extension. With an ASUS Premium Care package, you’ll have a peace of mind that your ASUS products2 will receive extended coverage after the standard warranty expires. ASUS Premium Care has several options available with different levels of coverage to suit your needs, so you can create a tailor-made package to fully protect your ASUS products.
Most manufacturers offer standard warranties with their products but most standard warranties don't cover the things that matter most, like the accidental spill to your keyboard or dropping your laptop from a table. It's a fact – accidents happen.
| Coverage |  |  |
| Up to 4 years of coverage | ||
| Unresponsive Touchpad | ||
| Unresponsive Keyboard | ||
| Defective AC Adapter | ||
| Accidental Drops | ||
| Power Surges | ||
| Cracked LCD | ||
| Liquid Spills |
1. Purchase directly from your device using the MyASUS app
2. After your purchase, MyASUS will automatically activate your APC
(for laptop warranties only)
1] During the Local Limited Warranty Period, ASUS will, at its sole discretion, repair or replace any valid defective component. All spare parts or modules removed under this local limited warranty period become the property of ASUS. See full ASUS Premium Care and Accidental Damage Protection Terms & Conditions for details.
2] ASUS Premium Care can only be purchased and activated in the country where you originally purchased your brand-new ASUS product. APC with Accidental Damage Protection activation is required within 6 (six) months of purchase. Subject to complete the activation; your product’s warranty period will automatically extend from the end date of its standard warranty. ASUS Premium Care and Accidental Damage Protection are not compatible with handheld consoles (NV-series), refurbished, open box, international, or products purchased from Best Buy. Except for the change to warranty period, all other terms will remain the same as the products’ standard warranty. This service package does not cover software, battery, peripherals, free accessories such as a mouse or bag, and customer-induced damage. APC warranty extension includes international/local support. Service is provided following the local standard and service policy. Please refer to the Warranty and Support section of your warranty card for more information. See full ASUS Premium Care and Accidental Damage Protection Terms & Conditions and Return Policy for details.
3] Accidental Damage Protection is not available for handheld consoles (NV-series), desktops, and all-in-one devices.
4] Accidental Damage Protection (ADP) provides coverage for the following types of accidental damage arising out of normal use: drop, falls, or other collisions, liquid damage, electrical surges and accidental breakage. Scenarios not covered (but not limited to) by the ADP terms are: scratches and dents, incorrect or inadequate customer installation, lost or stolen products, intentional damage, recovery or transfer of stored data to the product, requests for miscellaneous cables or accessories, and damages caused by acts of God or nature. Only one (1) ADP claim may be filed per coverage year commencing on the purchase date of ADP. The customer is responsible to pay for one-way shipping to ASUS Service Centre, and ASUS will cover the costs of returning the unit to your originating address within US or Canada only. Unlimited key parts can be claimed every year commencing from activation date of ADP. For any additional claims made for repair of key part(s), the labor, shipping and spare parts costs will be borne by the customer. Key part(s) referred to above include the screen (LCD), DVD/CD ROM drive, motherboard, processor, hard disk drive and memory. The total cumulative costs of repair services provided under this ADP shall not exceed the customer purchase price of the product. All components repaired or replaced by an ASUS Service Centre will be under warranty for three months or for the remainder of the warranty period, whichever is applicable. In order to make a claim under ADP, you will have to provide an explanation of where and when the incident occurred as well as a detailed description of the incident. Failure to provide this information or requested documentation will result in the claim being rejected. . See full ASUS Premium Care and Accidental Damage Protection Terms & Conditions for details.
5] Includes laptop models starting with BR, E, F, L, M, R, and X
