ZenDrive U9M (SDRW-08U9M-U)

A Limited Warranty is offered on ASUS products. This Limited Warranty does not cover any software applications or programs; non-Asus products or non-Asus branded peripherals.

Asus guarantees that the Asus Products that you have purchased are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase, is the proof of your purchase date. You may be required by your Purchase Site or Asus Authorized Service Providers to present the proof of purchase as a condition of receiving warranty service. You are entitled to a hardware warranty service if a repair is required within the Limited Warranty Period.

During the Limited Warranty Period, Asus will, at its sole discretion, repair or replace any defective components or products. Upon replacement of a Product or part(s) under this Warranty, the original Product or part(s) shall automatically become the property of ASUS. You agree to transfer the ownership of the original Product or part(s) to ASUS and to return it to ASUS if applicable.

Exclusions from this Limited Warranty Service

The warranty only covers failures or malfunctions occurred in normal use conditions during the warranty period, as well as for any material or workmanship defect. Asus does not guarantee uninterrupted or error-free operation of this product. The warranty does not cover any software issues even if packaged or sold with Product, customer induced damages or circumstances such as but not limited to:

1. Damage caused to this Product(s) by you or any non-authorized third party, including but not limited to improper installation or modification with any non-original software or hardware (such as HDD, SSD and/or RAM); 
2. Damage caused to this Product(s) by non-original configuration;
3. Damage caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, or the abnormal use conditions;
4. Damage caused by an external electrical fault or any accident;
5. Damage from use outside of the operation or storage parameters or environment detailed in the User's Manual;
6. Software loss or data loss that may occur during repair or replacement.

Returning a Product to your Purchase Site or an Asus Authorized Service Provider during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, the Service Centre reserves the right to check the validity of your warranty and your request for warranty service.

Neither Asus, Asus Authorized Service Provider, nor your reseller are responsible for any of your confidential, proprietary or personal information contained in the product which you return to Asus or Asus Authorized Service Provider for any reason. You should remove all such information from the product prior to its return.

Asus or Asus Authorized Service Provider is not responsible for damage or loss of any personal data, programs, or removable storage media. Asus is not responsible for the restoration or reinstallation of any data or programs other than software installed by Asus when the the product was manufactured.

Warranty Period

The general warranty for Optical Drives and Data Storage Products is 1 year except for the models listed in the table below. Please note the warranty may vary depending on the place of purchase. You may check your product warranty status via https://www.asus.com/support/warranty-status-inquiry/, or contact your place of purchase for more details.