Enhancing Your Service Experience- What's Coming Next

At ASUS, we take pride in delivering incredible products that provide premium experiences to each and every one of our customers. We recognize that our warranty, RMA communications, and repair services have not consistently met these high standards, and we are committed to doing better.

So we’ve begun an initiative to overhaul our customer service processes. You can see the first of these changes at the link below, but over the coming months, we will be bringing even more improvements, driven by feedback we’ve received directly from you. In the interest of transparency, we will be publicly detailing these changes on a new section of our Support site. You can follow the latest updates at any time by visiting this page: https://www.asus.com/us/site/supportupdates

We appreciate your patience as we work to improve your experience and look forward to serving you.