How to Troubleshoot Blue Screen Issue After Driver Update(Stop Code: Inaccessible boot device)
Recently, we have received reports from a few users indicating that some commercial models have experienced blue screen and crash issue after updating the driver. Our technical team has identified the cause of this problem and promptly released a fix. If you encountered this issue between July 17 and July 23, 2024, please click the link below and follow the instructions to apply the fix:
[Fix Tool Download Link] WinPE_USBDisk_V2.zip
[Instruction Download Link] Making WinPE USB Disk SOP (Eng)
If you have not encountered this issue, you can click the link below to download a diagnostic tool to eliminate potential risks:
[Diagnostic Tool Download Link] hotfix_11837-v1.4.1.0
[Diagnostic SOP Download Link] Stand-alone Detection and Repair SOP(Eng)
We assure you that this fix will not affect your data, so please proceed with confidence.
Scope of Impact
Product Line | Model |
NB | Intel 11 Gen CPU: B1400 ,B1500, B3302,B3402.B5402.B7402. Intel 12 Gen CPU:B9400 Series |
DT | Intel 10 Gen CPU: D300.D500.D700.S300 Series Intel 11 Gen CPU: D500.D700.D900.S500 Series Intel 12 Gen CPU: D500. D700.S501 Series |
AIO | E5202. E5402.V222. V241 Series |