[LCD Monitor] ASUS 4K 120Hz IPS LCD monitor VRR Flicker issue on PS5 | Official Support

ASUS Support FAQ

FAQ

Product PA32UCG, PG32UQ, VG28UQL1A

[LCD Monitor] ASUS 4K 120Hz IPS LCD monitor VRR Flicker issue on PS5

After Sony released the new firmware (F/W version, see below picture_1), which supports HDMI VRR (Variable Refresh Rate) in this April ‘22, we’ve got feedback from end-users saying that flicker issue happens when Graphics Mode is switched to “Fidelity” mode. ASUS has studied and simulated the issue and found out that the flicker is the physical limitation related to IPS panel. We’ve also collected the same issue with other monitor brands with similar 4K 120Hz spec.

We have informed Sony PS5 of this issue, and we are in discussion with them about how to fix this issue simultaneously. We hope that this compatible issue may be resolved by PS5 firmware update in the near future. Before that, we will advise users to change the Graphics Mode default setting to “Performance” mode instead to avoid the above issue.

Affected Models: ROG Swift PG32UQ, ASUS TUF Gaming VG28UQL1A, ASUS ProArt PA32UCG

Related game titles:

Marvel's Spider-Man: Miles Morales

Marvel's Spider-Man Remastered

Ratchet & Clank

PS5 settings that might cause the flicker issue:

1. The latest PS5 firmware that supports VRR (see F/W version in the image)

2. PlayStation 5 OSD -> Screen and Video -> Video Output -> Turned VRR to Automatic

3. Visual Setting -> Graphics Mode -> Default setting as Fidelity

Solution:

If flicker happens, please change setting to Performance. Turn-off your monitor and wait for 3-5 minutes and turn it back on. The flicker issue will disappear.

* Disclaimer: The screen content of this setting interface is copyrighted by PS5.

Was this information helpful?

Yes No

Contact Support

Please contact with us if the above information cannot resolve your problem

Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.
Brand and product names mentioned are trademarks of their respective companies.

ASUS Support FAQ