[Phone/Pad] Headset function Troubleshooting | Official Support

ASUS Support FAQ

FAQ

Product ROG Phone (ZS600KL)

[Phone/Pad] Headset function Troubleshooting

Please follow below steps for troubleshooting：

1. Plug the headset into ASUS phone or tablet.

2. Play any music file to test whether the sound can be played normally.

3. Record a voice message and play it to test whether the microphone is normal.

4. Use other headset to cross check the functions again.

5. If the headset does not function normally in the tests, send the headset to local service center for further assistance.

Yes No

Contact Support

Please contact with us if the above information cannot resolve your problem

Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.
Brand and product names mentioned are trademarks of their respective companies.

ASUS Support FAQ