[NUC] Identify Devices with Errors in Device Manager for NUC Compute Elements

What are you seeing?

Errors on devices in Device Manager.

Why are you seeing it?

Errors in Device Manager usually occur if:

  • You need to install a driver.
  • A driver isn't working correctly.

How to fix it

Download and install the correct driver after you've identified the device with the error. To identify the device:

  1. Press the Windows and X keys together to open the Start menu.
  2. Select Device Manager.
  3. Double-click the device with the error (a question mark or exclamation point) and select Properties. 

    Device Manager with PCI Device selected
  4. Go to the Details tab and select Hardware IDs.
  5. The vendor ID and device ID display as VEN_xxxx&DEV_xxxx. (Some devices show these values as VID_xxxx&PID_xxxx). 

    PCI Device Properties
  6. Once you know the Vendor and Device ID, check the tables below your NUC. The tables display the following information:
    • Device Manager Category (where the device should appear)
    • Device Description
    • Hardware ID (Vendor and Device ID)
    • The driver you need
  7. Choose one of the following options to download the correct driver:

Device Tables

Click on the topic for details:

NUC 13 Compute Element ELM13IBv7, ELM13IBi7, ELM13IBv5, ELM13IBi5, ELM13IBi3, ELM13IBIP, ELM13IBIPE, ELM13IBI5E, ELM13IBI3E, ELM13IBv7E
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0033Bluetooth
Display adaptersIris® Xe GraphicsVEN_8086&DEV_A7A1Graphics
Network adaptersWiFi 6E AX211 VEN_8086&DEV_51F1Wireless
System devicesManagement Engine InterfaceVEN_8086&DEV_51E0Management Engine
System devicesGNA Scoring Accelerator VEN_8086&DEV_A74FGNA
System devicesSerial IO GPIO Host Controller - INT1056VEN_INTC&DEV_1055Serial IO
NUC 13 Extreme Compute Element NUC13SBBi9, NUC13SBBi7, NUC13SBBi5
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
AudioRealtek ALC1220 codec (back panel)VEN_10EC&DEV_1220Audio
AudioRealtek ALC4050 codec (front panel)VID_0BDA&PID_4C60Audio
BluetoothWireless Bluetooth®VID_8087&PID_0033Bluetooth
Display adaptersUHD Graphics 770VEN_8086&DEV_A780Graphics
Network adaptersWiFi 6E Killer 1690iVEN_8086&DEV_7AF0Wireless
Network adaptersEthernet Controller I226-VVEN_8086&DEV_125BLAN
Network adaptersMarvell® AQtioon™ AQC113C 10Gbit Network AdapterVEN_1D6A&DEV_14C0LAN
System devicesManagement Engine InterfaceVEN_8086&DEV_7AE8Management Engine
System devicesGNA Scoring Accelerator moduleVEN_8086&DEV_464FGNA
System devicesSerial IO GPIO Host Controller - INT1056VEN_INTC&DEV_1056Serial IO
ThunderboltThunderbolt 4VEN_8086&DEV_1137Thunderbolt
Other driversUSB to UART controller - PL2303GVEN_8086&DEV_7AA*UART

 

NUC 12 Compute Element NUC12EDBv9, NUC12EDBv7, NUC12EDBi9, NUC12EDBi7
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0033Bluetooth
Display adaptersUHD Graphics 770VEN_8086&DEV_4680Graphics
Network adaptersWiFi 6E AX211 160MHzVEN_8086&DEV_7AF0Wireless
Network AdaptersEthernet Controller I225-LMVEN_8086&DEV_15F2LAN
Network AdaptersMarvell FastLinQ Edge 10Gbit Network AdapterVEN_1D6A&DEV_14C0LAN
System devicesManagement Engine InterfaceVEN_8086&DEV_7AE8Management Engine
System devicesGNA Scoring Accelerator VEN_8086&DEV_464FGNA
System devicesSerial IO GPIO Host Controller - INT1056VEN_INTC&DEV_1056Serial IO
Other DriversThunderbolt™ Controller - 1137VEN_8086&DEV_1137Thunderbolt™

 

NUC 12 Compute Element ELM12HBv7, ELM12HBi7, ELM12HBv5, ELM12HBi5, ELM12HBi3, ELM12HBC
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0033Bluetooth
Display adaptersIris® Xe GraphicsVEN_8086&DEV_46A8Graphics
Network adaptersWiFi 6E AX211 160MHzVEN_8086&DEV_51F0Wireless
Network AdaptersEthernet Controller I219-LMVEN_8086&DEV_1A1ELAN
System devicesManagement Engine InterfaceVEN_8086&DEV_51E0Management Engine
System devicesGNA Scoring Accelerator VEN_8086&DEV_464FGNA
System devicesSerial IO GPIO Host Controller - INT1056VEN_INTC&DEV_1055Serial IO
NUC 11 Compute Element CM11EBv716W, CM11EBi716W, CM11EBv58W, CM11EBi58W, CM11EBi38W, CM11EBC4W
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0026Bluetooth
Display adaptersUHD GraphicsVEN_8086&DEV_9A78Graphics
Network adaptersWi-Fi AX201VEN_8086&DEV_A0F0Wireless
Network AdaptersLAN I225-LMVEN_8086&DEV_15FBLAN
System devicesManagement Engine InterfaceVEN_8086&DEV_A0E0Management Engine
System devicesGNA Scoring AcceleratorVEN_8086&DEV_9A11GNA
System devicesSerial IO GPIO Host Controller VEN_INT&DEV_34C5Serial IO
Other DriversThunderbolt™VEN_8086&DEV_9A1DThunderbolt™

 

NUC 8 Compute Element CM8v7CB, CM8i7CB, CM8v5CB, CM8i5CB, CM8i3CB CM8PCB, CM8CCB
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
BluetoothWireless Bluetooth®VID_8087&PID_0AAABluetooth
Display adaptersUHD GraphicsVEN_8086&DEV_3EA0Graphics
Network adaptersDual Band Wireless-AC 9560VEN_8086&DEV_9DF0Wireless
System devicesManagement Engine InterfaceVEN_8086&DEV_9DE0Management Engine
System devicesSerial IO GPIO Host Controller - INT34BBVEN_INT&DEV_34BBSerial IO
Serial IO UART Host Controller - 9DC5VEN_8086&DEV_9DC5
Serial IO I2C Host Controller - 9DE8VEN_8086&DEV_9DE8
Serial IO I2C Host Controller - 9DE9VEN_8086&DEV_9DE9

 

NUC Chassis Element CMCR1ABA, CMCR1ABB, CMB1ABA, CMB1ABB, CMCM2FB
Device Manager CategoryDevice DescriptionHardware IDDriver Needed
Network adaptersEthernet Connection I219-LMVEN_8086&DEV_15BDLAN
Network adaptersEthernet Connection I211VEN_8086&DEV_1539LAN
AVerMedia Capture CardAVerMedia CO513ECVID_07CA&PID_E513Capture Card
Related topic
Identify Devices with Errors in Device Manager for the NUC