[NUC] Troubleshooting WiFi and Bluetooth Issues on NUC Products
If you see WiFi or Bluetooth related issues on your NUC, refer to the table below for troubleshooting tips and useful information.
Note | We recommend you update your BIOS version, wireless driver, and Bluetooth driver as the first step in resolving wireless or Bluetooth issues. BIOS and drivers are available on Download Center. |
Issue or question | How to fix it |
No wireless connectivity | Open the NUC chassis and check that the antenna connections to the wireless component are secure. |
Intermittent wireless connectivity |
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Can't wake NUC using Bluetooth mouse or keyboard | Wake from Bluetooth isn't supported on all NUC models. See the Wake-up Devices and Events section of the technical product specification for your NUC to find out what types of devices can wake it up. |
How to disable wireless/Bluetooth | Wireless and Bluetooth can be disabled in BIOS Setup:
The wireless/Bluetooth solution on an NUC may be either a soldered-down component on the motherboard or an adapter card installed in an M.2 slot, which can be physically removed from the device.
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