[NUC] Identify Devices with Errors in Device Manager for the NUC
What are you seeing?
Device Manager shows one or more errors (Yellow bangs) in the list of devices. Errors in Device Manager usually occur if:
- There is a missing driver that needs to be installed or
- A driver isn't working properly.
Tip | Most driver issues can be resolved by using Driver and Support Assistant (IDSA). IDSA will identify the drivers necessary to remove yellow bangs in device manager, and ensure you're using the latest drivers |
Manually Install Drivers: How to identify what device is having issues and the proper driver to be installed
To identify the device that needs a driver:
- Press the Windows Key and X keys together and select Device Manager.
- Double-click the device with the error (a question mark or exclamation point) and select Properties.
- See example of Yellow Bang on PCI Device below:
- Go to the Details tab and select Hardware IDs.
- The vendor ID and device ID display as VEN_xxxx&DEV_xxxx. (Some devices show these values as VID_xxxx&PID_xxxx)
- Once you know your Vender and Device ID, refer to the Device Tables section below and find the section labeled for your NUC Model. That link will take you to a table of hardware IDs associated with that NUC as well as the following:
- The driver you need to download and how
- Device Manager Category (where the device should appear)
- Device Description
Tip |
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Device Tables
NUC 14
NUC 13
- NUC 13 Pro Desk Edition [Mini PC/Kit] NUC13VYK[x]
- NUC 13 Pro [Mini PC/Kit/Board] NUC13AN[x][x] and NUC13L3[x][x]
- NUC Kits NUC13RNGi9, NUC13RNGi7, NUC13RNGi5
NUC 12
- NUC Kits NUC12DCMv9, NUC12DCMv7, NUC12DCMi9, and NUC12DCMi7
- NUC 12 Pro [Kit/Board/Mini PC] NUC12WS[x][x], NUC 12 Pro [Kit/Board] NUC12WS[x][x]Z
- NUC 12 Enthusiast [Kit/Mini PC] NUC12SNK[x]
NUC 11
- NUC Kits NUC11BTMi7 and NUC11BTMi9
- NUC Kits NUC11PHKi7C and NUC11PHKi7CAA
- NUC Kits NUC11PAQ, NUC11PAH, and NUC11PAK
- NUC Kits NUC11TNH, and NUC11TNK
NUC 10
NUC 9
NUC 8
- NUC Kits NUC8CCHKR and NUC Board NUC8CCHKR
- NUC Kits NUC8CCHKRN and NUC Board NUC8CCHKRN
- NUC Kits NUC8i7INHX, NUC8i7INHP, NUC8i7INHZ, NUC8i7INHJA, NUC8i7INHPA and NUC8i5INHX, NUC8i5INHP, NUC8i5INHJA, NUC8i5INHPA
- NUC Kits NUC8i7HNK, NUC8i7HVK, NUC8i7HNKQC, NUC8i7HVKVA, NUC8i7HVKVAW
- NUC Kits NUC8i7BEH, NUC8i7BEK, NUC8i5BEH, NUC8i5BEK, NUC8i3BEH, NUC8i3BEH, NUC8i3BEK and NUC Mini PCs NUC8i7BEKQA, NUC8i7BEHGA, NUC8i5BEKPA, NUC8i5BEHFA, NUC8i3BEHFA
- NUC Kits NUC8i3CYSM, NUC8i3CYSN
NUC 7
- NUC Kit NUC7CJYSAL, NUC7CJYH, NUC7PJYH
- NUC Kit NUC7CJYSAMN, NUC7CJYHN, NUC7PJYHN
- NUC Kit NUC7i7DNKE, NUC7i7DNHE, NUC7i5DNKE, NUC7i5DNHE, NUC7i3DNKE, NUC7i3DNHE, and NUC Board NUC7i7DNBE, NUC7i5DNBE, NUC7i3DNBE
- NUC Kit NUC7i7BNH, NUC7i7BNHX1, NUC7i7BNHXG, NUC7i5BNK, NUC7i5BNH, NUC7i5BNHXF, NUC7i5BNHX1, NUC7i5BNKP, NUC7i7BNKQ
- NUC Kit NUC7i3BNK, NUC7i3BNH, NUC7i3BNHX1, NUC7i3BNHXF
NUC 6
NUC Kit NUC6CAYH, NUC6CAYS
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VID_8087&PID_0AA7 | Bluetooth |
Display adapters | HD Graphics | VEN_8086&DEV_5A85 | Graphics |
Human Interface Devices | ITECIR Infrared Receiver | VEN_ITE&DEV_8708 | Consumer Infrared |
Memory technology devices | Realtek* PCIE Card Reader | VEN_10EC&DEV_5229 | Card Reader |
Network adapters | Realtek PCIe GBE Family Controller | VEN_10EC&DEV_8168 | Network |
Network adapters | Dual Band Wireless-AC 3168 | VEN_8086&DEV_24FB | Wireless |
Sound, video, and game controllers | Display Audio | VID_8087&PID_280A | Graphics |
Sound, video, and game controllers | Realtek High Definition Audio | VEN_10EC&DEV_0283 | Audio |
System devices | Serial IO GPIO Host Controller | VEN_INT&DEV_3452 | Serial IO |
System devices | Serial IO I2C Host Controller | VEN_8086&DEV_5AAC | Serial IO |
System devices | Serial IO SPI Host Controller | VEN_8086&DEV_5AC2 VEN_8086&DEV_5AC4 VEN_8086&DEV_5AC6 | Serial IO |
System devices | Serial IO UART Host Controller | VEN_8086&DEV_5ABC | Serial IO |
System devices | Trusted Execution Engine Interface | VEN_8086&DEV_5A9A VEN_8086&DEV_5A9E | TXE |
NUC Kit NUC6i7KYK
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VID_8087&PID_0A2B | Bluetooth |
Display adapters | Iris™ Pro Graphics 580 | VEN_8086&DEV_193B | Graphics |
Human Interface Devices | Nuvoton SIO CIR Device Driver | VEN_NTN&DEV_0530 | Consumer Infrared |
Network adapters | Ethernet Connection I219-LM | VEN_8086&DEV_15B7 | Network |
Network adapters | Dual Band Wireless-AC 8260 | VEN_8086&DEV_24F3 | Wireless |
Sound, video, and game controllers | Realtek* High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2809 | Graphics |
Storage controllers | BayHubTech Integrated MMC/SD controller | VEN_1217&DEV_8621 | Card Reader |
System devices | Management Engine Interface | VEN_8086&DEV_A13A | Management Engine |
System devices (hidden) | Thunderbolt™ Controller | VEN_8086&DEV_1575 | Thunderbolt |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) OR USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*) | VEN_8086&DEV_A12F | USB 3.0 |
NUC Kit NUC6i5SYK, NUC6i5SYH, NUC6i3SYK, NUC6i3SYH
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VID_8087&PID_0A2B | Bluetooth |
Display adapters | Iris™ Graphics 540 | VEN_8086&DEV_1926 | Graphics |
Human Interface Devices | ITECIR Infrared Receiver | VEN_ITE&DEV_8713 | Consumer Infrared |
Network adapters | Ethernet Connection I219-V | VEN_8086&DEV_1570 | Network |
Network adapters | Dual Band Wireless-AC 8260 | VEN_8086&DEV_24F3 | Wireless |
Sound, video, and game controllers | Realtek* High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2809 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_9D3A | Management Engine |
System devices | Serial IO GPIO Host Controller | VEN_INT&DEV_344B | Serial IO |
System devices | Serial IO UART Host Controller | VEN_8086&DEV_9D27 | Serial IO |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) OR USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*) | VEN_8086&DEV_9D2F | USB 3.0 |
NUC 5
NUC Kit NUC5PPYH
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VID_8087&PID_0A2A | Bluetooth |
Display adapters | HD Graphics | VEN_8086&DEV_22B1 | Graphics |
Human Interface Devices | ITECIR Infrared Receiver | VEN_ITE&DEV_8713 | Consumer Infrared |
Network adapters | Realtek* PCIe GBE Family Controller | VEN_10EC&DEV_8168 | Network |
Network adapters | Dual Band Wireless-AC 3165 | VEN_8086&DEV_3165 | Wireless |
Sound, video, and game controllers | Realtek High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2883 | Graphics |
System devices | Serial IO GPIO Host Controller | VEN_INT&DEV_33FF | Serial IO |
System devices | Serial IO UART Host Controller | VEN_8086&DEV_228A | Serial IO |
System devices | Serial IO I2C ES Host Controller | VEN_8086&DEV_22C1 | Serial IO |
System devices | Trusted Execution Engine Interface | VEN_8086&DEV_2298 | Trusted Execution Engine (TXE) |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) OR USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*) | VEN_8086&DEV_22B5 | USB 3.0 |
NUC Kit NUC5PGYH
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VID_8087&PID_0A2A | Bluetooth |
Display adapters | HD Graphics | VEN_8086&DEV_22B1 | Graphics |
Human Interface Devices | ITECIR Infrared Receiver | VEN_ITE&DEV_8713 | Consumer Infrared |
Network adapters | Realtek* PCIe GBE Family Controller | VEN_10EC&DEV_8168 | Network |
Network adapters | Dual Band Wireless-AC 3165 | VEN_8086&DEV_3165 | Wireless |
Sound, video, and game controllers | Realtek High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2883 | Graphics |
System devices | Serial IO GPIO Host Controller | VEN_INT&DEV_33FF | Serial IO |
System devices | Serial IO UART Host Controller | VEN_8086&DEV_228A | Serial IO |
System devices | Serial IO I2C ES Host Controller | VEN_8086&DEV_22C1 | Serial IO |
System devices | Trusted Execution Engine Interface | VEN_8086&DEV_2298 | Trusted Execution Engine (TXE) |
NUC Kit NUC5CPYH
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VID_8087&PID_0A2A | Bluetooth |
Display adapters | HD Graphics | VEN_8086&DEV_22B1 | Graphics |
Human Interface Devices | ITECIR Infrared Receiver | VEN_ITE&DEV_8713 | Consumer Infrared |
Network adapters | Realtek* PCIe GBE Family Controller | VEN_10EC&DEV_8168 | Network |
Network adapters | Dual Band Wireless-AC 3165 | VEN_8086&DEV_3165 | Wireless |
Sound, video, and game controllers | Realtek High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2883 | Graphics |
System devices | Serial IO GPIO Host Controller | VEN_INT&DEV_33FF | Serial IO |
System devices | Serial IO UART Host Controller | VEN_8086&DEV_228A | Serial IO |
System devices | Serial IO I2C ES Host Controller | VEN_8086&DEV_22C1 | Serial IO |
System devices | Trusted Execution Engine Interface | VEN_8086&DEV_2298 | Trusted Execution Engine (TXE) |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) OR USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*) | VEN_8086&DEV_22B5 | USB 3.0 |
NUC Kit NUC5i7RYH, NUC5i5RYH, NUC5i5RYHS, NUC5i5RYK, NUC5i3RYH, NUC5i3RYHS, NUC5i3RYHSN, NUC5i3RYK
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VID_8087&PID_0A2A | Bluetooth |
Display adapters | HD Graphics 5500 or Iris® Graphics 6100 | VEN_8086&DEV_1616 or VEN_8086&DEV_1626 or VEN_8086&DEV_162B | Graphics |
Human Interface Devices | Nuvoton SIO CIR Device Driver | VEN_NTN&DEV_0530 | Consumer Infrared |
Network adapters | Ethernet Connection I218-V | VEN_8086&DEV_15A3 | Network |
Network adapters | Dual Band Wireless-AC 7265 | VEN_8086&DEV_095A | Wireless |
Sound, video, and game controllers | Realtek* High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2808 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_9CBA | Management Engine |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) | VEN_8086&DEV_9CB1 | USB 3.0 |
NUC Kit NUC5i5MYHE, NUC Board NUC5i5MYBE
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics 5500 | VEN_8086&DEV_1616 | Graphics |
Network adapters | Ethernet Connection I218-LM | VEN_8086&DEV_15A2 | Network |
Sound, video, and game controllers | Audio - Realtek* | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2808 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_9CBA | Management Engine |
System devices | Serial IO GPIO Host Controller (in Windows 8.1 64-bit) | VEN_INT&DEV_3437 | Serial IO |
System devices | Serial IO I2C Host Controller (in Windows 8.1 64-bit) | VEN_INT&DEV_3432 VEN_INT&DEV_3433 | Serial IO |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) | VEN_8086&DEV_9CB1 | USB 3.0 |
NUC Kit NUC5i3MYHE, NUC Board NUC5i3MYBE
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics 5500 | VEN_8086&DEV_1616 | Graphics |
Network adapters | Ethernet Connection I218-V | VEN_8086&DEV_15A3 | Network |
Sound, video, and game controllers | Realtek* High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2808 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_9CBA | Management Engine |
System devices | Serial IO GPIO Host Controller (in Windows 8.1 64-bit) | VEN_INT&DEV_3437 | Serial IO |
System devices | Serial IO I2C Host Controller (in Windows 8.1 64-bit) | VEN_INT&DEV_3432 VEN_INT&DEV_3433 | Serial IO |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) | VEN_8086&DEV_9CB1 | USB 3.0 |
NUC Kit with Atom® Processors
NUC Kit DE3815TYKHE, NUC Board DE3815TYBE
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics | VEN_8086&DEV_0F31 | Graphics |
Network adapters | Realtek* PCIe GBE Family Controller | VEN_10EC&DEV_8168 | Network |
Sound, video, and game controllers | Realtek High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2882 | Graphics |
System devices | Sideband Fabric Device | VEN_INT&DEV_33BD | Mailbox Interface (MBI) |
System devices | GPIO Controller | VEN_INT&DEV_33FC | System on a Chip |
System devices | I2C Controller | VEN_8086&DEV_0F41 | System on a Chip |
System devices | Trusted Execution Engine Interface | VEN_8086&DEV_0F18 | Trusted Execution Engine (TXE) |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) | VEN_8086&DEV_0F35 | USB 3.0 |
Legacy NUC Kits
NUC Kit D54250WYK, D54250WYKH, D34010WYK, D34010WYKH and NUC Board D54250WYB, D34010WYB
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics 5000 | VEN_8086&DEV_0A26 | Graphics |
Human Interface Devices | Nuvoton SIO CIR Device Driver | VEN_NTN&DEV_0530 | Consumer Infrared |
Network adapters | Ethernet Connection I218-V | VEN_8086&DEV_1559 | Network |
Sound, video, and game controllers | Realtek* High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2807 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_9C3A | Management Engine |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) | VEN_8086&DEV_9C31 | USB 3.0 |
NUC Kit DN2820FYKH
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Bluetooth | Wireless Bluetooth® | VEN_8086&DEV_07DC | Bluetooth |
Display adapters | HD Graphics | VEN_8086&DEV_0F31 | Graphics |
Human Interface Devices | ITECIR Infrared Receiver | VEN_ITE&DEV_8713 | Consumer Infrared |
Network adapters | Realtek* PCIe GBE Family Controller | VEN_10EC&DEV_8168 | Network |
Network adapters | Wireless-N 7260 | VEN_8086&DEV_08B1 | Wireless |
Sound, video, and game controllers | Realtek High Definition Audio | VEN_10EC&DEV_0283 | Audio |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2882 | Graphics |
System devices | Sideband Fabric Device | VEN_INT&DEV_33BD | Mailbox Interface (MBI) |
System devices | Trusted Execution Engine Interface | VEN_8086&DEV_0F18 | Trusted Execution Engine (TXE) |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) | VEN_8086&DEV_0F35 | USB 3.0 |
NUC Kit DC53427HYE, NUC Board D53427RKE
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics 4000 | VEN_8086&DEV_0166 | Graphics |
Network adapters | 82579LM Gigabit Network Connection | VEN_8086&DEV_1502 | Network |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2806 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_1E3A | Management Engine |
Universal Serial Bus controllers | USB 3.0 eXtensible Host Controller (in Windows 7*) | VEN_8086&DEV_1E31 | USB 3.0 |
NUC Kit DCCP847DYE, NUC Board DCP847SKE
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics | VEN_8086&DEV_0106 | Graphics |
Network adapters | 82579V Gigabit Network Connection | VEN_8086&DEV_1503 | Network |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2806 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_1E3A | Management Engine |
NUC Kit DC3217IYE, NUC Board D33217GKE
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics 4000 | VEN_8086&DEV_0166 | Graphics |
Network adapters | 82579V Gigabit Network Connection | VEN_8086&DEV_1503 | Network |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2806 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_1E3A | Management Engine |
NUC Kit DC3217BY, NUC Board D33217CK
Device Manager Category | Device Description | Hardware ID | Driver Needed |
Display adapters | HD Graphics 4000 | VEN_8086&DEV_0166 | Graphics |
Sound, video, and game controllers | Display Audio | VEN_8086&DEV_2806 | Graphics |
System devices | Management Engine Interface | VEN_8086&DEV_1E3A | Management Engine |