| Problem Category | Problem item | FAQ link |
| Router Firmware | Firmware Upgrade | How to update the firmware of your router to the latest version |
| How to update the firmware of your router to the latest version via ASUS Router App |
| How to update firmware of my AiMesh node |
| Firmware upgrading fails | How to reset the router to factory default setting |
| ASUS router Hard Factory Reset |
| How to use Rescue Mode (Firmware Restoration) |
| No Power/No Boot | ASUS router or adapter is No Power/No Boot/Power LED is not ON |
| Automatic restart | Router restarts automatically on a regular or irregular basis |
| Enter router | Login to Router(Web GUI) | How to enter the router setting page(Web GUI) |
| How to log in ASUS router via Telnet |
| How to enter the Access Point(AP) mode settings page (WebGUI) |
| Login to Router(ASUS router app) | How to set Face ID for ASUS Router App login on iOS |
| How to manage multiple ASUS routers by ASUS router app |
| How to bind trust account to my ASUS router |
Find the IP address of router
(ASUS Device Discovery) | How to use ASUS Device Discovery to find the IP address of ASUS router |
| Router's username and password problem | How to change ASUS Router login name and password |
| How to fix the problem when I can’t login to ASUS Router WEB GUI via the username and the password |
| Router Internet connection settings | Internet connection setup | How to use the QIS (Quick Internet Setup) to set up Router ? (Web GUI) |
| How to set up ASUS Wi-Fi router via ASUS Router App? (QIS, Quick Internet Setup) |
| How to set up an Internet Connection?(WAN connection types) |
| Change router operation mode | How to set up repeater mode on ASUS Router |
| How to set up media bridge mode on ASUS Wireless Router |
| How to set up operation mode- Access Point(AP) mode |
| Dual Wan setup | Dual WAN introduction and setup |
| How to configure the Auto Network Detection while enabling the Dual WAN? |
| Plug, Share & Surf: Turn Your ASUS Router into a 4G/5G Hotspot Instantly (4G / 5G Auto Mobile Tethering) |
| WAN Aggregation | How to enable WAN Aggregation on ASUS Router |
| Internet connection issues | How to fix internet acess failure when using router |
| Wireless settings | Modify wireless name and password | How to modify Wireless(WiFi) Name and Password in ASUS Router? | Official Support | ASUS Global |
| What can I do if I forgot Wireless(WiFi) password |
| share your Wi-Fi | How to share your Wi-Fi with family and friends |
| Modify wireless channels / DFS channels | How to fix wireless Control Channel |
| What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router |
| WiFi connectivity issue | How to fix random disconnection when wireless router or Range Extender is in repeater mode |
| How to fix Wi-Fi disconnection? |
| Wi-Fi Network Is Not Showing Up | How to fix when Wi-Fi network not showing up |
| Guest network | Guest network setup | How to set up Guest Network? |
| Connection speed | Wired connection speed | How to check the wired connection speed and network cable specifications for ASUS Wireless Router |
| Wireless connection speed | iPhone/Android phones are slow to connect to the router wireless (Wi-Fi) network |
| How to improve wireless speed by setting Channel Bandwidth in Wireless Router |
| How to improve Wi-Fi Connection |
| Quality of Service (QoS) | How to check if the ASUS wireless router supports Adaptive QoS |
| How to enable the Website History feature in ASUS Router |
| How to set up Adaptive QoS - Bandwidth Limiter |
| AiMesh | AiMesh setting | How to setup AiMesh system (Web GUI) |
| How to setup AiMesh system (ASUS Router APP-Android) |
| How to setup AiMesh system (ASUS Router APP-iOS) |
| How to setup ZenWiFi AiMesh system (Web GUI) |
| Ethernet backhaul | How to set up ASUS AiMesh or ZenWiFi Mesh Ethernet backhaul under different conditions (Advanced setup with network switch) |
| Can I set up wired connection between AiMesh routers (Ethernet backhaul) |
| What is Ethernet Backhaul Mode/Backhaul Connection Priority in AiMesh System and how to set up in different scenarios |
| Connection-related | How to bind my device to one specific AiMesh router or AiMesh node |
| Can I assign a preferred Uplink AP in an AiMesh system |
| How to Improve the Signal Quality between your AiMesh Router and AiMesh Node |
| LED Indicators | LED switch | How to turn ON/OFF LED light of ASUS AiMesh router and AiMesh node (ASUS Router App) |
| LED color definition | How to judge the current status of ZenWiFi Series Router from LED color |
| What is the meaning of the color of 4G-N12 LTE LED indicator |
| LED abnormality | How to fix when ASUS router’s power LED flashing |
| How to fix when ASUS router’s WiFi LED light is not on |
| How to fix when ASUS router’s WAN LED acts abnormally |
| External USB disk | connect External USB disk | How to monitor your USB hard drive on ASUS Router |
| External USB disk detection failure | How to fix USB drive is not detected on ASUS router |
| FTP server | FTP server setup | How to set up Servers Center - FTP Share |
| FTP server is not accessible | Why I cannot use windows file manager or web browser to access ASUS router FTP |
| Port Forwarding | Port Forwarding setup | How to set up Virtual Server/Port Forwarding Rules on ASUS Router |
| VPN settings | VPN server
PPTP / OpenVPN / IPSec VPN / WireGuard VPN | How to set up VPN server/VPN client on ASUS router and connect using different devices |
VPN client
OpenVPN / Ipsec / PPTP / WIireGuard / Surfshark |
| VPN Fusion |
| Instant Guard |
| Other VPN application related |
| IPv6 | IPv6 setup | How to set up IPv6 in ASUS Router |
| LAN | LAN IP | How to change LAN IP on ASUS Router |
| DHCP server | How to set up DHCP Server on ASUS Router |
| AiProtection | AiProtection intro | AiProtection – Internet security and WiFi protection |
| Parental control setup | How to set up Parental Controls?(WebGUI) |
| How to set up Family(Parental Controls) via ASUS Router App |
| How to set up One-Tap Safe Browsing (Parental Controls) via ASUS Router App? |
| DDNS | DDNS setup | DDNS introduction and set up |
| How to remove the registered ASUS DDNS hostname in the router |
| How to transfer ASUS DDNS to new device |
| Software/ Hardware related | ASUS Router APP supported models | What models of ASUS routers support ASUS Router App |
| IFTTT supported models | Which ASUS router models support IFTTT |
| Instant Guard supported models | What ASUS routers do support Instant Guard |
| Compatibility list | ASUS Router 3G/4G USB Adapter Compatibility List for ASUS wireless routers and DSL modem routers |
| ASUS Router Plug-n-Share Disks Compatibility List |