[GlideX] Learn how to send feedback to GlideX
If you encounter problems or have any feedback on GlideX, please follow the instructions below to provide feedback through the GlideX Windows and Mobile App for further assistance from the GlideX team:
※ At present, the feedback function of GlideX is only available on the computer side, please use the camera on the mobile device to scan the QR Code generated by the computer to continue to report your problem, so that ASUS engineers can solve your problem more accurately.
※ If you have a second computer using GlideX, you can enter the report code generated by the first computer to quickly report your problem without having to fill it in again.
- Feedback from the GlideX App on computer side
- Enter the Report Code into GlideX on another computer
- Feedback from the GlideX App on mobile side
Feedback from the GlideX App on computer side
(1) Go to ①[User Center] and click ②[Feedback] in the upper right corner of the page.
(2) If you have not yet received a Report Code from the GlideX Mobile App, select ③[Requires more improvements], and if you already have a Report Code, select ④[Did you receive a report code from GlideX? Please provide feedback here].
(3) Click ⑤[GlideX software isssues].
(4) Fill in your contact information and the problem you encounter in the ⑥[input box], and click agree ⑦[Privacy Notice & Submit].
(5) You will receive a Report Code, please go to other devices using GlideX to continue to report your problem.
2. Enter the Report Code into GlideX on another computer
If you click [Did you receive a report code from GlideX? Please provide feedback here] on another computer, you will be taken to the following screen, please enter the [Report Code] on this page, and then click [Privacy Notice & Submit].
3. Feedback from the GlideX App on mobile side
Click ①[Scan] to scan the QR Code displayed on the computer, and the system will automatically fill in ②[Report Code], click ③[Agree to ASUS Privacy Notice], and click ④[Submit].
