[Phone] How to Fix Volume Button Not Working

Please follow these steps for troubleshooting:

 

1. If you are using a phone case, remove it to ensure it is not blocking the volume buttons.

2. Check the volume buttons for any debris or damage.

3. Restart your phone: Press and hold the power button > Tap Restart.

4. Update the system software to the latest version: Go to Settings > System > System update, and tap Check Update.

5. It could be caused by an app. Try uninstalling any recently installed apps.

   You can enter Safe Mode to disable third-party apps and see if they are causing the issue:

    ● Enter Safe Mode: Press and hold the power button > Press and hold the Power off option > Tap OK.

    ● Exit Safe Mode: Restart your phone to exit Safe Mode.

6. Reset all settings: This will not delete your personal data, but will reset settings like Wi-Fi, Bluetooth, and app preferences.

    6-1. Open the Settings app.

    6-2. Tap System > Reset options > Reset all settings > Reset all settings.

7. If the above methods do not work, consider backing up your data and performing a factory reset.

    Note: Performing a factory reset will erase all your apps, settings, and personal information, returning the phone to its initial state. Make sure to back up your data beforehand.

 

*If your device continues to malfunction after following these steps, take it to an authorized service center or contact customer support.