ASUS Product Warranty Information

Please refer as below of product warranty information. Or you can click here to inquiry the warranty date of your product.
ASUS product warranty service terms
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  1. 1. This warranty commences on the date the Product was first purchased by an end-customer ("Date of Purchase"), and terminates on the end of the Warranty  Period ("Warranty End Date").  Customers are obliged to properly keep the purchase invoice (or proof of purchase) to protect their rights. 

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    2. For how to identify the warranty period of different ASUS products, please refer to the instruction on product serial number page. If you have purchased the warranty extension (not original ASUS warranty) from the authorized dealer, you need to contact with the dealer for warranty check during the warranty extension. 

     

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    3. Warranty period varies by different countries/regions. Please inquire with the local dealer where you purchase your product. 

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      Exclusions from this limited Warranty Service  

      The warranty only covers technical hardware issues during the Warranty Period under normal use conditions. ASUS does not warrant uninterrupted or error-free operation of this Product. It does not cover any software issues even if packaged or sold with Product, or customer induced damages or circumstances such as but not limited to: 

      (a) Damage caused to this Product(s) by you or any non-authorized third party, including but not limited to improper installation or modification with any non-original software or hardware (such as HDD, SSD and/or RAM.). 

      (b) Damage caused to this Product(s) by non-original configuration. 

      (c) The serial number of the Product, components or accessories has been altered, cancelled or removed;  

      (d) Obsolescence;  

      (e) Damage (accidental or otherwise) to the Product that does not impact  the Product's operation and functions, such as without limitation to rust,  change in color, texture or finish, wear and tear, and gradual deterioration;  

      (f) Damage to the Product caused by war, terrorism, fire, accident, natural  disaster, intentional or accidental misuse, abuse, neglect or improper  maintenance, and use under abnormal conditions;  

      (g) Damage to the Product caused by improper installation, improper  connection or malfunction of a peripheral device such as printer, optical  drive, network card, or USB device, etc.;  

      (h) Damage to the Product caused by an external electrical fault or any  accident; 

      (i) Damage to the Product resulting from use outside of the operation,  storage parameters, or environment detailed in the User's Manual; (j) Damage to the Product caused by third party software or virus(es); or there  is software loss or data loss that may occur during repair or replacement; (k) Unusability due to forgotten or lost security passwords;  

      (l) Unusability of or damage to the Product caused by contamination with  hazardous substances, diseases, vermin, or radiation;  

      (m) Fraud, theft, unexplained disappearance, or damages/detrimental  circumstances caused by a willful act of the customer;  

      (n) Unusability or damage to the Product caused by installing and using the  Unlock Device App, which is a utility that will unlock your Product's boot  loader but will render the Warranty null and void.  

      (o) Damage to the Product arising from cryptocurrency mining or related  activities unless the model is especially designed for mining.