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ASUS Business Support Plus

Your all-around partner from deployment to device support

Simplified process for maximized value throughout the IT journey

Our partnership maximizes your investment at every step. From deployment to hardware support, plus intuitive IT-management software, we're here to support you from first enquiry to purchase and beyond — empowering your IT team to enjoy enhanced productivity and efficiency.
Benefit of ASUS Bsuiness Support - More than just support
More than just support
ASUS Business Support Plus goes beyond traditional support, offering image customization and centralized management tools that simplify IT tasks.
Benefit of ASUS Bsuiness Support - Tailored for large enterprise
Tailored for businesses of all sizes
ASUS Business Support Plus is recommended for businesses of all sizes. We also offer the flexibility to choose the individual services your business needs.
Benefit of ASUS Bsuiness Support - Empower the IT team
Empower the IT team
With our comprehensive and instant support, and simplified IT-lifecycle services, your IT team is empowered to focus more on digital strategy.

Tech support from our experts

Warranty Extension

We offer up to five years’ warranty extension for commercial laptops, desktops and all-in-one PCs, so you can enjoy continuous hardware support from us.

International Warranty

Our global support network ensures worry-free laptop[1] operation and productivity, whether your employees are simply working at home or traveling the world on business[2].

Repair Reports

For a better management and tracking, we provide you with a report after every repair.

ASUS System Diagnostics

A versatile utility that identifies hardware issues and works even in the absence of Windows or a functioning system drive. It also optimizes the efficiency of RMA and service workflows.

Next Business Day Local On-Site Service

Professional technicians repair devices at your business location with labor and parts prioritization to minimize disruption.

VIP Hotline

Enjoy privileged contact via a dedicated support line, or priority access when you need any support from us.

Local Accidental Damage Protection

Provides repair or replacement coverage for free or partial cost for drops, falls, liquid damage, electrical surges and accidental breakage outside of normal use[3].

HDD/SSD Retention

To secure business confidential and sensitive data, our service allows you to keep defective HDDs or SSDs that have been replaced by ASUS-authorized technicians.

Service Account Manager

Our professional and responsive technicians dedicated to your needs — so our service always comes with that personal touch.

Simplified deployment and management

ASUS Image Maker (IM)
A highly-demanded, comprehensive cloud service for the customization of Windows images that empowers increased system-deployment productivity and efficiency for enterprise IT professionals, all via an intuitive and user-friendly interface.
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ASUS Control Center (ACC)
A centralized IT-management suite that offers IT staff a visible, controllable and manageable hardware and software inventory — with zero touch.
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Compare Packages

Standard support
ASUS Business Support
ASUS Business Support Plus
Parts repair and replacement within standard warranty
International Warranty
Repair Reports
ASUS System Diagnostics Diagnoses hardware components and generates QR codes in BIOS, for efficient RMA
Next Business Day Local On-site Service
VIP Hotline
Local Accidental Damage Protection
HDD/SDD Retention
Service Account Manager
ASUS Image Maker (IM) System image customization and deployment
ASUS Control Center (ACC) Centralized device-management console with visibility
Contact our sales department to find out more

Resources

Brochures

ASUS Business product guide

Small & Medium Business
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Brochures

ASUS Education solution guide

Education
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Videos

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Small & Medium Business
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Related Services

Support

ASUS Business Support

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Deployment

Simplified installation

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Management

Centralized management

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*Terms and conditions apply. https://www.asus.com/support/FAQ/1041573 
*Availability or offering may vary by country. Please contact ASUS local sales for more details.
*ASUS Business Support and ASUS Business Support Plus packages are available only for ASUS ExpertBook series, ASUS ExpertCenter tower PCs and ASUS ExpertCenter AiO PCs.
*Warranty extensions for ASUS ExpertBook and ASUS Chromebook series must be purchased and activated within the warranty period of your ASUS products. All other services, including ASUS Business Support and ASUS Business Support Plus packages, must be purchased and activated within 180 days of your ASUS product invoice date.
*ASUS ExpertCenter tower PCs and ASUS ExpertCenter AiO PCs warranty extensions and all other services, including ASUS Business Support and ASUS Business Support Plus packages, must be purchased and activated within 180 days of your ASUS product invoice date.

[1].    International Warranty is available for ASUS ExpertBook and ASUS Chromebook series. When International Warranty is purchased as part of the ASUS Business Support package or ASUS Business Support Plus package, it is available only for ASUS ExpertBook. Please check availability here or contact ASUS local sales for more details.
[2].    Service levels and response times for International Warranty may vary depending on your geographic location.
[3].    With the ASUS Business Support and ASUS Business Support Plus packages, Local Accidental Damage Protection is valid only for the first year.