| Problem Category | Problem item | FAQ link |
| Router Firmware | Firmware Upgrade | How to update the firmware of your router to the latest version |
| How to update the firmware of your router to the latest version via ASUS Router App |
| How to update firmware of my AiMesh node |
| Firmware upgrading fails | How to use Rescue Mode (Firmware Restoration) |
| Reset the router | Standard Reset | How to reset the router to factory default setting |
| Hard Factory Reset | When Standard Reset Isn’t Working: Hard Factory Reset - Models list |
| Router boot related | Reboot | How to Reboot your ASUS Router |
| Automatic restart | How to set up an ASUS router to automatically restart at specific times |
| Router restarts automatically on a regular or irregular basis |
| No Power/No Boot | ASUS router or adapter is No Power/No Boot/Power LED is not ON |
| Enter router | Login to Router(Web GUI) | How to enter the router setting page(Web GUI) |
| How to log in ASUS router via Telnet |
| How to enter the Access Point(AP) mode settings page (WebGUI) |
| Login to Router(ASUS router app) | How to set Passcode/Touch ID/Face ID for ASUS Router App login on iOS/Android |
| How to manage multiple ASUS routers by ASUS router app |
| How to bind trust account to my ASUS router |
| Access the router from the WAN | How to set up ASUS wireless router to access WebGUI/Router App from WAN |
Find the IP address of router
(ASUS Device Discovery) | How to use ASUS Device Discovery to find the IP address of ASUS router |
| Router's username and password problem | How to change ASUS Router login name and password |
| I cannot log in to my ASUS router's Web GUI/App using my username and password |
| Router Internet connection settings | Internet connection setup | How to use the QIS (Quick Internet Setup) to set up Router ? (Web GUI) |
| How to set up ASUS Wi-Fi router via ASUS Router App? (QIS, Quick Internet Setup) |
| How to set up an Internet Connection?(WAN connection types) |
| Change router operation mode | How to set up repeater mode on ASUS Router |
| How to set up media bridge mode on ASUS Wireless Router |
| How to set up operation mode- Access Point(AP) mode |
| Dual Wan setup | Dual WAN introduction and setup |
| How to configure the Auto Network Detection while enabling the Dual WAN? |
| Plug, Share & Surf: Turn Your ASUS Router into a 4G/5G Hotspot Instantly (4G / 5G Auto Mobile Tethering) |
| WAN Aggregation | How to enable WAN Aggregation on ASUS Router |
| Internet connection issues | How to fix internet acess failure when using router |
| Range Extender | Connection setup | [Range Extender] How to Set Up ASUS Repeater with ASUS Extender App |
| [Range Extender] How to set Repeater mode on the ASUS wireless range extender?(WebGUI) |
| [Range Extender] How to set up Access Point(AP) mode on ASUS range extender device |
| Go series routers | Multi-function button | How to setup multi-function button on Go series products |
| What is Home/Travel mode? How to configure |
| WISP mode | What is WISP (Public WiFi mode) and how to setup |
| Wireless settings | Modify wireless name and password | How to modify Wireless(WiFi) Name and Password in ASUS Router |
| What can I do if I forgot Wireless(WiFi) password |
| share your Wi-Fi | How to share your Wi-Fi with family and friends |
| Modify wireless channels / DFS channels | How to fix wireless Control Channel |
| What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router |
| WiFi connectivity issue | How to fix random disconnection when wireless router or Range Extender is in repeater mode |
| How to fix Wi-Fi disconnection? |
| Wi-Fi Network Is Not Showing Up | How to Enable/Disable/Hide my ASUS router’s WiFi signal |
| Troubleshooting - Computer(WiFi device) cannot find the WiFi name(signal) of ASUS router |
| WiFi 7 Wireless Router | Introduction | [Technical Sharing] Wi-Fi 7 Introduction |
| MLO setup | [WiFi 7 Wireless Router] What is MLO (Multi-Link Operation) and how it works |
| Compatibility | Which ASUS and ROG products support WiFi 7 |
| How to ensure WiFi 7 router compatibility with existing ASUS router and connected devices |
| Guest network | Guest network setup | How to set up Guest Network |
| Guest Network Pro | Introduction | What is Guest Network Pro |
| Guest Network Pro setup | [Guest Network Pro] How to set up Guest Portal |
| [Guest Network Pro] How to set up Kid's Network |
| [Guest Network Pro] How to set up IoT Network |
| [Guest Network Pro] How to set up VPN Network |
| [Guest Network Pro] How to set up Guest Network |
| ASUS Smart home master | Introduction | What is Smart home master |
| ASUS Smart home master setup | [Smart Home Master] How to set up Kid’s Network |
| [Smart home Master] How to set up IoT Network |
| [Smart home Master] How to set up VPN Network |
| Connection speed | connection stable | Tips to keep network connection stable |
| Wired connection speed | How to check the wired connection speed and network cable specifications for ASUS Wireless Router |
| Wireless connection speed | iPhone/Android phones are slow to connect to the router wireless (Wi-Fi) network |
| How to improve wireless speed by setting Channel Bandwidth in Wireless Router |
| How to improve Wi-Fi Connection |
| Quality of Service (QoS) | How to check if the ASUS wireless router supports Adaptive QoS |
| How to enable the Website History feature in ASUS Router |
| How to set up Adaptive QoS - Bandwidth Limiter |
| AiMesh | Introduction | AiMesh 2.0 Web GUI - Introduction |
| AiMesh setting | How to setup AiMesh system (Web GUI) |
| How to setup AiMesh system (ASUS Router APP-Android) |
| How to setup AiMesh system (ASUS Router APP-iOS) |
| How to setup ZenWiFi AiMesh system (Web GUI) |
| Ethernet backhaul | How to set up ASUS AiMesh or ZenWiFi Mesh Ethernet backhaul under different conditions (Advanced setup with network switch) |
| Can I set up wired connection between AiMesh routers (Ethernet backhaul) |
| What is Ethernet Backhaul Mode/Backhaul Connection Priority in AiMesh System and how to set up in different scenarios |
| Connection-related | How to bind my device to one specific AiMesh router or AiMesh node |
| Can I assign a preferred Uplink AP in an AiMesh system |
| How to Improve the Signal Quality between your AiMesh Router and AiMesh Node |
| LED Indicators | LED switch | How to turn ON/OFF LED light of ASUS AiMesh router and AiMesh node (ASUS Router App) |
| LED color definition | How to judge the current status of ZenWiFi Series Router from LED color |
| What is the meaning of the color of 4G-N12 LTE LED indicator |
| LED abnormality | How to fix when ASUS router’s power LED flashing |
| How to fix when ASUS router’s WiFi LED light is not on |
| How to fix when ASUS router’s WAN LED acts abnormally |
| External USB disk | connect External USB disk | How to monitor your USB hard drive on ASUS Router |
| External USB disk detection failure | How to fix USB drive is not detected on ASUS router |
| FTP server | FTP server setup | How to set up Servers Center - FTP Share |
| FTP server is not accessible | Why I cannot use windows file manager or web browser to access ASUS router FTP |
| Port Forwarding | Port Forwarding setup | How to set up Virtual Server/Port Forwarding Rules on ASUS Router |
| VPN settings | VPN server
PPTP / OpenVPN / IPSec VPN / WireGuard VPN | How to set up VPN server/VPN client on ASUS router and connect using different devices |
VPN client
PPTP / OpenVPN / IPSec VPN / WireGuard VPN |
| VPN Fusion |
| Instant Guard |
Third-party VPN services Surfshark / NordVPN / CyberGhost |
| IPv6 | IPv6 setup | How to set up IPv6 in ASUS Router |
| LAN | LAN IP | How to change LAN IP on ASUS Router |
| DHCP server | How to set up DHCP Server on ASUS Router |
| Router security | Router security | How to make my router more secure |
| AiProtection | AiProtection – Internet security and WiFi protection |
| How to set Network Protection in ASUS Router |
| Parental control setup | How to set up Parental Controls?(WebGUI) |
| How to set up Family(Parental Controls) via ASUS Router App |
| How to set up One-Tap Safe Browsing (Parental Controls) via ASUS Router App? |
| Devices connected to the router | How to check the information of devices connected to ASUS router |
| How to delete an offline device |
| How to set up Wireless MAC Filter on ASUS Router(WiFi Deny List) |
| Firewall | Firewall | Introduction of Firewall on ASUS router |
| How to set up IPv6 Firewall |
| Keyword Filter | How to set up Keyword Filter in ASUS Router |
| URL Filter | How to set up the URL Filter - Black/White List?(Firewall) |
| Network Services Filter | How to set up Network Services Filter in ASUS router |
| DDNS | DDNS setup | DDNS introduction and set up |
| How to remove the registered ASUS DDNS hostname in the router |
| How to transfer ASUS DDNS to new device |
| Software/ Hardware related | AiMesh supported models | What models of router / Range Extenders support AiMesh |
| ASUS Router APP supported models | What models of ASUS routers support ASUS Router App |
| IFTTT supported models | Which ASUS router models support IFTTT |
| Instant Guard supported models | What ASUS routers do support Instant Guard |
| Compatibility list | ASUS Router 3G/4G USB Adapter Compatibility List for ASUS wireless routers and DSL modem routers |
| ASUS Router Plug-n-Share Disks Compatibility List |