ASUS ZenPad 3S 10 (Z500KL)

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    BIOS & FIRMWARE

    • Driver & Tools
    • BIOS & FIRMWARE
    Firmware
    ASUS ZenPad 3S 10 (Z500KL) Firmware WW_V5.4.6 (For WW Version Only)
    Version WW_5.4.6
    1.52 GB
    2017/08/30

    Improved Item:
    1. Add Google security patch.
    2. Fix the PLMN display issue with showing null string on the status bar and lock screen.
    3. Update GMS version.


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
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    ASUS ZenPad 3S 10 (Z500KL) Firmware WW_V5.4.1 (For WW Version Only)
    Version WW_5.4.1
    1.53 GB
    2017/07/31

    Improved Item:
    1. Fix "stop scanning when rotate device"issue.
    2. Add Google security patch.
    3. Fix "WiFi would be enabled after Hotspot be disabled"issue.
    4. Fix "Plug in cable when full, but led turn on orange for a while. "issue.
    5. Translation revised.
    6. Several Apps update.


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
    ASUS ZenPad 3S 10 (Z500KL) Firmware JP_V5.4.0 (For JP Version Only)
    Version JP_5.4.0
    1.51 GB
    2017/07/25

    Improved Item:
    1. Fix "stop scanning when rotate device"issue.
    2. Fix string translation error.
    3. Add Google security patch


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
    ASUS ZenPad 3S 10 (Z500KL) Firmware JP_V5.3.7 (For JP Version Only)
    Version JP_5.3.7
    1.5 GB
    2017/06/07

    Improved Item:
    1. Software update to Android 7.0 Nougat, The preloaded Holo Spiral, Bubbles, Black Hole, and Phase Beam live wallpapers are not compatible with Android N and will be removed after system update.
    2. Remove redundant app shortcuts “Audio Wizard”、“System update” from all apps menu. How to turn on Audio Wizard? (System settings > Sound & Vibration > Audio Wizard) How to check system update? (System settings > System Update).
    3. Remove “PC Suite” (CD ROM) and Share Link App.
    4. Remove “Tap and hold to show menu” from Settings > ASUS customized settings > Touch key setting. Add “Tap and hold to activate Multi-window” in Touch key setting.
    5. For user who use Easy mode, a Launcher app menu will show on the screen after upgrading from Android M to Android N. Please select your default launcher ag.


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
    ASUS ZenPad 3S 10 (Z500KL) Firmware WW_V5.3.6 (For WW Version Only)
    Version WW_5.3.6
    1.52 GB
    2017/06/06

    Improved Item:
    1. Software update to Android 7.0 Nougat, The preloaded Holo Spiral, Bubbles, Black Hole, and Phase Beam live wallpapers are not compatible with Android N and will be removed after system update.
    2. Remove redundant app shortcuts “Audio Wizard”、“System update” from all apps menu. How to turn on Audio Wizard? (System settings > Sound & Vibration > Audio Wizard) How to check system update? (System settings > System Update).
    3. Remove “PC Suite” (CD ROM) and Share Link App.
    4. Remove “Tap and hold to show menu” from Settings > ASUS customized settings > Touch key setting. Add “Tap and hold to activate Multi-window” in Touch key setting.
    5. For user who use Easy mode, a Launcher app menu will show on the screen after upgrading from Android M to Android N. Please select your default launcher ag.


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
    ASUS ZenPad 3S 10 (Z500KL) Firmware JP_V4.2.1 (For JP Version)
    Version JP_4.2.1.0
    1.69 GB
    2017/03/20

    Improved Item:
    1. Update APN list


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
    ASUS ZenPad 3S 10 (Z500KL) Firmware WW_V4.2.0 (For WW Version)
    Version WW_4.2.0.0
    1.65 GB
    2017/03/12

    Improved Item:
    1. Update APN list


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
    ASUS ZenPad 3S 10 (Z500KL) Firmware JP_V4.1.3.0 (For JP Version)
    Version JP_4.1.3.0
    1.48 GB
    2017/03/01

    Improved Item:
    1. Fix “only 3G SIM card cannot be registered to internet” issue.
    2. Fix device cannot connect to KDDI network after rebooting or reinserting SIM card.
    3. Fix touch disconnection issue.
    4. Modify E-label information
    5. Fix Camera app crash issue when camera change mode.
    6. Fix MYASUS APP cannot work issue.
    7. Fix Camera app crash issue when camera change mode.


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
    ASUS ZenPad 3S 10 (Z500KL) Firmware WW_V4.1.3 (For WW Version Only)
    Version WW_4.1.3.0
    1.52 GB
    2017/02/20

    Improved Item:
    1. Fix touch disconnection issue.
    2. Modify E-label information.
    3. Fix setup wizard hang issue.
    4. Fix MYASUS APP cannot work issue.
    5. Fix Camera app crash issue when camera change mode.


    Steps of Update:
    1. Check software version of your device**
    2. Download device software and Update SOP (From “Manual” Item)
    3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW.
    4. Software update cannot transfer the software SKU and downgrade the software version.
    5. Wrong SKU may cause update failure, please update the same SKU version only.

    **How to know the device model?
    Path: Settings->About-> Model number
    Example: ASUS PadFone2

    **How to know the device software version?
    Path: Settings->About-> software information->Build number
    Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher

    **System upgrade may cause part of data missing, please buckup your important data before system upgrading.

    DOWNLOAD
    SHOW MORE DESCRIPTION
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