[Accessories] ROG Cetra True Wireless (SpeedNova) Parts Loss Warranty Service Instructions

Q1: If I lose the ROG Cetra True Wireless / SpeedNova single earbud or charging case, can I purchase the missing part?
A1:
If your ROG Cetra True Wireless / SpeedNova is in warranty period, you can bring your ROG Cetra True Wireless /SpeedNova to the repair service center to purchase for a new products at a discounted price (the original ROG Cetra True Wireless /SpeedNova will be return to ASUS)
The service policy has different channels according to different regions. Please refer to the following:
APAC, EMEA: Please check with the store where you purchased about the warranty service
TWN, NA, CHN: Please contact ASUS customer service center to confirm the warranty service

Discount services cannot be provided in the following situations:
1. ROG Cetra True Wireless /SpeedNova is out of warranty
2. Unable to provide serial number or proof of purchase
3. The whole ROG Cetra True Wireless /SpeedNova is lost

 

Q2: How is the warranty calculated after I purchased for ROG Cetra True Wireless / SpeedNova with discount price?
A2:
If your ROG Cetra True Wireless /SpeedNova has a warranty period of more than 3 months, we will continue the original warranty for the ROG Cetra True Wireless / SpeedNova after the purchased.
If you have less than three months left on your ROG Cetra True Wireless / SpeedNova warranty, we offer a three-month warranty.