[Phone/Pad] Troubleshooting - Power percentage display is abnormal

Applicable situations: The battery display is incorrect.

 

Please follow the below steps for troubleshooting :


1.Battery display styles: Enter Settings > Battery > Visual settings > Battery display styles > Select "Icon and percentage"

 

2.Tap and hold the power button to power off your device and reboot.

3.Update firmware to the latest version：Enter Settings > System > System update > Check Update

4.Access to Safe Mode ( long press power key > Tap and hold " Power Off " > Tap " OK "：If your phone / Tablet works well in Safe Mode ,malfunction may be caused by some 3rd party apps . Please reboot your device and check again if it works well.

5.Backup your data and perform factory data reset
Note：Once RESET has been executed and performed, all the data, apps, settings and personal information will be deleted after initialization.

 

If the above steps can't solve your issue, please contact your local ASUS Customer Center for technical support.