[ASUS Vivowatch] FAQ for ASUS VivoWatch 5
1. How to read the SN code?
a. If the watch has been connected to the APP, you can see the SN code by tapping the device in the APP
b. SN code can be seen on the color box
2. What is the significance of the temperature measured by the watch?
The temperature measured by ASUS VivoWatch is the surface temperature measured by the sensor, which varies from object to object.
The factors that cause the difference in surface temperature include: the environment, the object itself, etc., and the trend of surface temperature changes can be observed through ASUS VivoWatch.
It will heat up during the charging process. It is recommended to perform the temperature measurement function 5 minutes after charging.
ASUS VivoWatch 5 does not have a body temperature measurement function.
3. When the watch is in use, will there be a temperature difference between the on and off of the LED light and indirectly cause skin burns?
There is no temperature difference between turning on the light of the watch LED and turning off the light, so the temperature of the watch is equal to the ambient temperature. In addition, this product has passed the test of IEC 62471, including the safety test of the impact of the maximum current on the human body when the LED is fully opened with 5v (simulating a short circuit).
4. Leather strap related instructions
How to clean the leather strap: Wipe the leather strap with a clean, smooth cloth. It can be wiped with a moderate amount of water, but it is not recommended to soak in water; after drying, put it back on the watch body and continue using it.
Leather watchband maintenance method: The leather watchband is made from raw skin after processing. Like human skin, it needs proper maintenance to maintain its luster and reduce the chance of mold. It is recommended to choose a brush with moderate hardness to remove the dust, then wipe it in a single direction with a leather-specific cleaner, and then apply a leather-specific protective agent to the leather surface.
5. How to avoid skin irritation caused by wearing a watch?
Wear your VivoWatch with a comfortable and just fit, so that the sensor can touch your skin and at the same time you can feel the space for your skin to breathe.
Keeping the skin clean and dry when wearing VivoWatch helps to reduce the possibility of skin irritation. Therefore, it is possible to avoid moisture and perspiration adhering between the hand and the watch. Therefore, cleaning after exercise is to reduce this problem. The essential.
No matter what kind of substance may cause allergic contact dermatitis to some people. If sensitization occurs, consult a doctor as appropriate.
6. If the watch encounters charging problems, please check whether it has been updated to the latest version of the ASUS HealthConnect APP.
7.The PPG at the bottom of the watch has a green light as the background. It will be turned on when measuring the heart rate and PTT index, regardless of whether the button is pressed or the watch screen is clicked.
8. To charge your ASUS VivoWatch, connect the provided charging cable from the ASUS VivoWatch box to a USB port on your personal computer or to a wall outlet using a USB wall charger. It is recommended to avoid using excessively cheap or uncertified chargers, as they may not provide a stable and safe power input. The use of chargers not authorized by UL, lacking LPS markings, resulting in product damage, is not covered under warranty. Please note that the charging cable included in the ASUS VivoWatch box is intended for charging purposes only.