*For faster assistance, kindly have the below details ready for our customer service team to retrieve in our system 1. Product Type
2. Product Serial Number
3. Product Model
**If you need to send in your device for warranty claim, we suggest you to prepare the below information and our customer service team will advise you further on the process. 1. Invoice(to check your warranty status)
2. Product Type
3. Product Serial Number
4. Product Model
5. Issue of the Device
The customer shall be responsible for saving and backing up any data contained on the storage device(s) of an ASUS product being returned to ASUS for In-warranty or Out-warranty service.How to backup：Laptops/Tower PCs/All-in-One PCs
Window7 Window8 Window10 Phone
Phone 
