How to find my product Serial Number?
Liquid Spills
Electrical Surges
Accidental Drops
Please refer to the Event Regulations below for more information
Register as an ASUS Member
Register your products within 3 months of purchase
Enjoy peace of mind with ASUS Perfect Warranty!
How to register your ASUS products: Click here
Liquid Spills
Electrical Surges
Accidental Drops
Register as an ASUS Member
Register your products within 3 months of purchase
Enjoy peace of mind with ASUS Perfect Warranty!
Notice
ASUS Perfect Warranty Terms & Conditions
Accidents happen. ASUS Perfect Warranty helps you reduce potential repair or replacement costs due to any unfortunate mishaps that occur during normal use of your devices.
Contact our service center for more information : service_me@asus.com
How to find my product Serial Number?
Please check ASUS support site https://www.asus.com/me-en/support/ for more information of finding your products serial number.
What damages are covered by ASUS Perfect Warranty?
Our ASUS Perfect Warranty program was created to help protect you against damages such as: liquid damage, electrical surges, accidental breakage, accidental drops, falls and other collisions. Subject to verification by ASUS. Perfect Warranty does NOT apply to the following: theft, loss, natural damage including but not limited to rain, fire, and flood, or any intentional damage. Please refer to the ASUS Perfect Warranty Terms & Conditions first.
Is my product eligible for ASUS Perfect Warranty?
This protection program applies only to brand new ASUS branded products and must also be purchased from authorized ASUS Partners in the UAE only. You must register your ASUS products within 90 days of purchase to qualify for ASUS Perfect Warranty. Please check the ASUS Perfect Warranty Terms & Conditions for further clarification.
When does ASUS Perfect Warranty coverage begin, and how long does it last?
Your ASUS Perfect Warranty coverage starts on the purchase date of your laptop and lasts for 1or 2 years, based on product lines. And it can only cover once for each product per year.
How many claims can I file through ASUS Perfect Warranty?
Under this Service Package coverage period, customer is eligible to one (1) claim per year, and one (1) part is allowed per claim. Serial number validation is performed by ASUS after you complete the product registration process. For any additional claims made for a repair of additional part(s), the labor, shipping and spare parts costs will be borne by the customer.
How do I file an ASUS Perfect Warranty claim?
Register your products via ASUS Member portal, MyASUS, Armoury Crate, Perfect Warranty page, or any other ASUS product registration portal. Once the product registration is confirmed, it will automatically come with your ASUS Perfect Warranty coverage from the date of purchase, and you can check your warranty status from https://www.asus.com/me-en/support/warranty-status-inquiry/.
ASUS TUF Gaming A15 May 12, 2023
Mr. Jasell accidentally dropped his laptop, resulting in a broken LCD. The repair cost for the LCD was USD $160. Fortunately, with ASUS's perfect warranty coverage, the LCD replacement was provided free of charge.
Vivobook Pro 15 OLED K3500May 31, 2023
Mr. Waleed accidentally spilled liquid on his laptop, causing damage to the mainboard. The repair cost for the mainboard was USD $800. Thanks to ASUS's perfect warranty coverage, the mainboard replacement was done free of charge.
- For the Zenbook series, ProArt series, and ROG Zephyrus series / STRIX series / SCAR series : ASUS offers a 2-year international warranty, plus an additional 2-year ASUS Perfect Warranty.
- For the Vivobook series and TUF Gaming series: ASUS provides a 1-year standard international warranty, complemented by a 1-year Perfect Warranty.