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Elevate Your Peace Of Mind
4A Guarantee
Assured Quality
US Military Grade Certified (Selected Models Only)
Experience unrivaled quality and durability with our US military-grade certified laptops, backed by our expert after-sales service technicians for all your support needs.
Always-on Support
24/7 Customer Service
Get the support you need, whenever you need it, with your built-in MyASUS app, our official WhatsApp channel, and our always-online chatbot.
All-around Coverage
2-year International Warranty
With our global network of warranty service centers, rest assured your laptops are protected, anywhere and everywhere you go.
Added-value Experience
Perfect Warranty (Local Accidental Damage Protection)
Enjoy ultimate peace of mind with your very own support portal via your ASUS account and our Perfect Warranty that shields your laptops from accidental damages.
Register your products to receive the ASUS Perfect Warranty!
ASUS Perfect Warranty
We understand how important it is to have peace of mind when it comes to protecting your investment. That's why we're pleased to offer a 2-year International Warranty and a 1-year Perfect Warranty with your ASUS laptops. These warranties will ensure that you're covered, no matter what happens.
Accidental Drop
Accidental Breakage
Liquid Spills
Electrical Surge
Additional protection service
What is ASUS Perfect Warranty?
ASUS Perfect Warranty (APW) is an additional protection service for ASUS products*, providing coverage for any damage to the unit not covered under the ASUS manufacturer's warranty, including customer-induced damage. APW also includes International Warranty within its coverage.
Laptops
ASUS products* eligible for ASUS Perfect Warranty coverage will enjoy one-time accidental damage insurance within the first year of purchase. ASUS will cover 80% of the repair cost, while the remaining 20% will be borne by the customer.
Inclusions
Accidental drops, falls and other collisions, Liquid damage, Electrical surges, Accidental breakage
Exclusions
Theft, loss, natural damage including but not limited to rain, fire, and flood, or any intentional damage.
| 2 Years | Perfect Warranty (Local Accidental Damage Protection) | 20% Part Cost + 100% Labor Charges | 1st Year of 2 Years Warranty | 1 |
| International Warranty | Perfect Warranty (Local Accidental Damage Protection) | ||
|
Cost for Customer Induced Damage |
Period | Repair Frequency | |
| 2 Years | 20% Part Cost | 1st Year of 2 Years Warranty | 1 |
How to receive ASUS Perfect Warranty?
Complete product registration within three months of purchase to enjoy ASUS Perfect Warranty. ASUS will cover 80% of the repair cost for one (1) incident of accidental damage to ASUS Consumer Laptops & Gaming Laptops in the first year.
ASUS offers one year of ASUS Perfect Warranty (complimentary accidental damage protection) on your ASUS products* so that when accidents happen, we have you covered.
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Register your products
Within 3 months of purchase
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Enjoy peace of mind
with ASUS Perfect Warranty!
- Product lines covered by ASUS Perfect Warranty: ASUS Consumer Laptops, Gaming Laptops purchased from authorized ASUS resellers in Sri Lanka only starting February 1, 2024.
- Service and warranty coverage may vary depending on region and country.
- Please check with your local retailer or partner representative to confirm available options.
How to register your ASUS products: Click here
Registered NowNotice
1. This APW promotion is only applicable to purchases and repairs within Sri Lanka.
2. ASUS will cover 80% of the first-year repair cost (including all faulty parts) and you will only be responsible for the remaining 20%. (Cannot be used in conjunction with other promotions).
3. If any questions, please visit the ASUS support site https://www.asus.com/lk/support/. ASUS reserves the right to approve, change, modify, or cancel the content of this promotion.
4. Before registering your ASUS product, please confirm that the warranty start date aligns with the requirements of the promotional activity. To avoid any potential issues with warranty redemption, refer to the following link https://www.asus.com/lk/support/faq/1041323/ to update your device’s warranty start date if necessary.
5. When registering as an ASUS member, please ensure that you select the same country where you purchased the device. If you have selected a different country or have previously registered as an ASUS member, please visit ASUS Member Portal (https://account.asus.com/info.aspx) > Account Settings > Personal Profile to verify or update the "Region" to match the country of purchase before registering your product. Failing to do so may result in unsuccessful warranty redemption.
6. If your device is eligible for this campaign, you will receive a notification email.
ASUS Perfect Warranty Terms & Conditions
Accidents happen. ASUS Perfect Warranty helps you reduce potential repair or replacement costs due to any unfortunate mishaps that occur during normal use of your devices.
- ASUS Perfect Warranty provides coverage for the following types of accidental damage arising out of normal use: drops, falls or other collisions, liquid damage, electrical surges and accidental breakage.
- Service excludes theft, loss, nature damage includes but not limited to rain, fire, and flood, or any intentional damages.
- In this Service Package, the Customer is eligible for one (1) service claim per year during the coverage period. The start for this Service Package will be backdated to the date the ASUS product was purchased.
- The total cumulative costs of repair services claimed by customers under this service package shall not exceed the customer purchase price of the product.
- All components repaired or replaced by an ASUS Service Center will be under warranty for three months or for the remainder of the warranty period, whichever is applicable.
- In order to make a claim under this service package, you will have to provide a summary of where and when the incident occurred, as well as a detailed description of the incident. Failure to provide sufficient information or requested documentation will result in the claim being rejected.
- Local laws shall prevail according to applicable regulations. Please consult your ASUS Official or ASUS local authorized retailer (where you purchased the service) if you have any questions. The service may be terminated immediately.
- The contents and availability of ASUS Perfect Warranty may vary by country and device eligibility.
Frequently Asked Questions
How to find my product Serial Number?
Please check ASUS support site https://www.asus.com/lk/support/ for more information of finding your products serial number.
What damages are covered by ASUS Perfect Warranty?
Our ASUS Perfect Warranty program was created to help protect you against damages such as: liquid damage, electrical surges, accidental breakage, accidental drops, falls and other collisions. Subject to verification by ASUS. Perfect Warranty does NOT apply to the following: theft, loss, natural damage including but not limited to rain, fire, and flood, or any intentional damage. Please refer to the ASUS Perfect Warranty Terms & Conditions first.
Is my product eligible for ASUS Perfect Warranty?
This protection program applies only to brand new ASUS branded products sold within the Sri Lanka from select authorized ASUS resellers. Please check the ASUS Perfect Warranty Terms & Conditions for further clarification. You must register your ASUS products within 90 days of purchase to qualify for ASUS Perfect Warranty.
When does ASUS Perfect Warranty coverage begin, and how long does it last?
Your ASUS Perfect Warranty coverage starts on the purchase date of your laptop and lasts for 1 year, and can only cover once for each product.
If I have other warranty package demand, where can I purchase ASUS Premium Care for my ASUS Products?
ASUS Premium Care can only be purchased in the country where you originally purchased your brand-new ASUS Product from. You can visit https://www.asus.com/lk/support/premium_care/ to get more details.
How many claims can I file through ASUS Perfect Warranty?
There is a limit of only one (1) claim per registered serial number during the first year of product ownership starting from your purchase date. Serial number validation is performed by ASUS after you complete the product registration process.
How do I file a ASUS Perfect Warranty claim?
Register your products via ASUS Member portal, MyASUS, Armoury Crate, Perfect Warranty page, or any other ASUS product registration portal. Once the product registration is confirmed, it will automatically come with ASUS Perfect Warranty coverage for one year from the date of purchase, and you can check your warranty status from https://www.asus.com/lk/support/warranty-status-inquiry.
- Product lines covered by ASUS Perfect Warranty: ASUS Consumer Laptops, Gaming Laptops purchased from authorized ASUS resellers in Sri Lanka only starting February 1, 2024.
- Service and warranty coverage may vary depending on region and country.
- Please check with your local retailer or partner representative to confirm available options.
Experience our top-notch
Services We Offer
Check Repair Status
To check the repair status of your laptop, you should contact the manufacturer or the repair center that is handling the repairs.
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Register your product
Helps you keep track of your purchases and orders, allowing you to create an account to see a history of your purchases.
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Warranty Lookup
To find a warranty upgrade for your product, check with the manufacturer for extended warranty plans.
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Drivers & Diagnostics
Update drivers and automatically detect common hardware issues to ensure that your computer is running smoothly and without any issues.
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