Please backup data before sending or carrying your unit to repair centers since during repair process the motherboard and connected parts may be disassembled, and related tests will return unit to its original settings.
How to backup：Laptops/Desktop PC/All-in-One   Window7   Window8   Window10    Phone   Phone
For all other product categories

Apply for an ASUS Online RMA here

Walk in center service not available for Online RMA submission

Walk in repair service can be found below : Walk-In Repair Service Instructions
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Please backup data before sending or carrying your unit to repair centers since during repair process the motherboard and connected parts may be disassembled, and related tests will return unit to its original settings.
How to backup：Laptops/Desktop PC/All-in-One   Window7   Window8   Window10    Phone   Phone