AMD Milan CPU 72F3 with Windows Server 2016 1809 previous version will BSOD | Official Support

ASUS Support FAQ

FAQ

Product ESC4000A-E10, KNPA-U16, RS500A-E10-PS4, RS500A-E10-RS12U, RS500A-E10-RS4, RS620SA-E10-RS12, RS700A-E11-RS12U, RS700A-E11-RS4U, RS720A-E11-RS12E, RS720A-E11-RS24E, RS720A-E11-RS24U

AMD Milan CPU 72F3 with Windows Server 2016 1809 previous version will BSOD

Windows Server 2016 1809 previous version，amdppm.sys driver does not fully support ACPI CPPC

Please make sure you have properly install Windows Server 2016 1809 version or later

1. Please enter BIOS Setup Manual to disable CPPC

Advanced-> AMD CBS -> NBIO Common options -> SMU Common Options-> CPPC [enable → Disable]

2. Install Windows Server 2016 1809 version or later

3. After installation of Windows Server 2016 1809, please proceed Windows Update to the latest update

4. Reboot and enter BIOS Setup Manual to enable CPPC

Was this information helpful?

Yes No

Contact Support

Please contact with us if the above information cannot resolve your problem

Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.
Brand and product names mentioned are trademarks of their respective companies.

ASUS Support FAQ