Troubleshooting- Malfunction of amplification for Phone/Tablet | Official Support

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Troubleshooting- Malfunction of amplification for Phone/Tablet

Troubleshooting for malfunction of amplification is described as below :

1. Press the Volume Up button to increase volume when you talk on device.

2. Restart your device.

3. Update firmware to the latest version：Settings > About > System update > Check Update.

4. Access to Safe Mode ( long press power key > Tap and hold " Power Off " > Tap " ok "：If your phone / Tablet works well in Safe Mode ,malfunction may be caused by some 3rd party apps . Please reboot your device and check again if it works well.

5. Backup your data and perform factory reset.

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