[Motherboard]Troubleshooting-Microphone not working

Question

Accepted Answer

If your microphone not working, please test the microphone by connecting it to another computer to check whether the microphone itself works or not

If the microphone tests OK, please following below troubleshooting methods.

(Below ROG STRIX X670E-E GAMING WIFI for example)

1. The microphone needs to be inserted into the pink hole of Audio port that on the rear back I/O as below picture

2. Or plug your microphone into the front mic port on the front side as below picture

1. Right click mouse on the Audio icon and then select

2. If Microphone is not mute ,it is normal as below picture

If Microphone is mute as below picture ,please enabled it

If Microphone volume is too low as below picture ,please increase the volume

1. Left click the Windows start menu icon and then click [Settings] as below picture

2. Click [Privacy & security] and then click [Microphone] as below picture

3. Confirm [Microphone access] and [Let apps access your microphone] options are [On] as below picture

1. Power on the system and press key to enter BIOS [EZ Mode] as below picture

2. Press key and go to [Advance Mode] as below picture

(If enter BIOS [Advanced Mode)] directly , and then no need to press key again)

3. Click [Advanced] page and select [Onboard Device Configuration] option as below picture

4. Confirm [USB Audio Controller] option is Enabled

If [USB Audio Controller] option is Disabled，please set to Enabled manually and then press key

Q&A:

Q: How to troubleshooting-Audio with no sound

FAQ