Warranty
Motherboard Warranty Policy
ASUS Motherboards Warranty Policy
A Limited Warranty is offered on ASUS products. This Limited Warranty does not cover any software applications or programs; non-Asus products or non-Asus branded peripherals.
Asus guarantees that the Asus Products that you have purchased are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase, is the proof of your purchase date. You may be required by your Purchase Site or Asus Authorized Service Providers to present the proof of purchase as a condition of receiving warranty service. You are entitled to a hardware warranty service if a repair is required within the Limited Warranty Period.
During the Limited Warranty Period, Asus will, at its sole discretion, repair or replace any defective component. All spare-parts or module removed under this Limited Warranty become the property of Asus.
The warranty only covers technical hardware issues during the warranty period and in normal use conditions. Warranty period may vary by region, please check with your point of purchase if in doubt. Asus does not guarantee uninterrupted or error-free operation of this product. Any technical or other support provided for the product under warranty, such as assistance via telephone with "how-to" questions and those regarding product setup and information, being provided without warranties of any kind. The warranty only covers failures or malfunctions occurred in normal use conditions during the warranty period, as well as for any material or workmanship defect. The warranty is void if:
- The warranty period has expired.
- Damage or dysfunction caused to this product by you or any non-ASUS-authorized third party.
- For those installed or modified with any other non-original software or hardware, ASUS will only test/repair under the original software/hardware configuration.
- The serial number of this product, components or accessories has been altered, cancelled, or removed.
- The damage to the product caused by improper installation or connection.
- The damage to the product caused by an external electrical fault or any accident.
- The damage to the product resulting from use outside of the operation, storage parameters, or environment detailed in the user’s manual.
- The damage is caused by accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, or the abnormal use conditions.
- The damage is caused from the using of parts not manufactured or sold by Asus
- The damage is caused from third party software or from virus.
- The software loss or data loss that may occur during repair or replacement.
Returning a product to your purchase site or an Asus authorized service provider during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, the Service Centre reserves the right to check the validity of your warranty and your request for warranty service.