Update from ASUS Support
New Customer Phone Support Operation Hours for North America
Dear ASUS Valued Customer,
Effective immediately and until further notice, the updated hours of ASUS customer phone support operation will be as follows in USA and Canada:
| Updated Hours | English Support | Spanish/Canadian-French Support |
| Consumer System Products | 8AM – 6PM PST Monday – Friday 8AM – 5PM PST Saturday – Sunday |
8AM – 6PM PST Monday – Friday |
| Consumer Component Products | Self-service and online chat support only https://www.asus.com/support |
8AM – 6PM PST Monday – Friday |
| ASUS EShop | 8AM – 6PM PST Monday – Friday | 8AM – 6PM PST Monday – Friday |
For more details, please visit the ASUS Support page at https://www.asus.com/support.
Please observe the Self-Service quick links at https://www.asus.com/support/callus to get support and service assistance with your ASUS product right away.
Customers may also reach out to ASUS via online chat or via the MyASUS app (more information at https://www.asus.com/ASUS-Software/). Note that with the recent developments across the globe, ASUS support via telephone may be reduced or customers may experience longer than usual hold times.
Update 4/22: Due to the recent developments across the globe with COVID-19, further adjustments have been made to our available support resources to ensure the health and safety of our support staff. All phone support is temporarily closed. Please use MyASUS app or the self-service support links located on our website at https://www.asus.com/us/support to chat with a representative for assistance during this time. We apologize for any inconvenience this may cause, and we appreciate your patience during this time.