[Motherboard] Customer Induced Damage (CID) criteria
ASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is caused by the following factors, warranty service will not be provided.
For more warranty information, please refer to the ASUS Product Warranty Card: Product Warranty Information.
Note: ASUS authorized service centers may offer services for replacing CID (Customer Induced Damage) parts. If a customer requests CID repairs, both parts and labor will be charged. For more information, please contact an ASUS authorized service center.
Note: The list below is not exhaustive, and the example images are for illustrative purposes only and are for reference only. For more information, please contact an ASUS authorized service center.
Liquid intrusion and water stains on the Printed Circuit Board (PCB)
Oxidation on the Printed Circuit Board (PCB), such as verdigris
Rust or Corrosion on the Printed Circuit Board (PCB)
Cracks or damage to the Printed Circuit Board (PCB)
Scratches or abrasions on the Printed Circuit Board (PCB) surface, affecting solder points, copper tracks, traces, or screw
Damage to components on the Printed Circuit Board (PCB), detachment, or absence
Connector/heat sink fins damage, detachment, or absence on the Printed Circuit Board (PCB)
Button/Connector damage, detachment, or absence on the Printed Circuit Board (PCB)
CPU socket pins are damaged, bent or deformed
