Qualcomm platform (ARM architecture) laptops do not support self-installation of operating systems

※ B3000DQ1A does not support the use of USB flash drives to reinstall the Windows operating system, or restore the operating system through ASUS Cloud Recovery function. If the operating system of B3000DQ1A cannot be used, please contact ASUS Customer Service Center.

Qualcomm platform (ARM architecture) notebook computers do not support self-installation of the Windows operating system. For example: does not support the use of USB flash drives to reinstall the Windows operating system. Please do not format the system.

If you need to restore your Windows operating system, please use the ASUS Cloud Recovery feature. For details, please refer to: Cloud Recovery within MyASUS in WinRE - Introduction | Official Support | ASUS Global

 

Q: If my Qualcomm platform (ARM architecture) laptop cannot enter the Windows operating system or MyASUS in WinRE, how should I restore the computer operating system? (For example, I replaced the SSD of my computer)

A: Please contact ASUS Customer Service Center for help.